Last updated: 6 November 2026
1. Compliance status
The Independent Authority for Market Surveillance and Consumer Protection is committed to making its website accessible, in accordance with Law 4727/2020 (Government Gazette A΄ 184), which transposed Directive (EU) 2016/2102 into Greek law.
This accessibility statement applies to the website www.aaeapk.gr, in its Greek and English versions.
This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.
2. Non-accessible content
There is no known content on this website that is not accessible. For completeness, we note the following:
Non-compliance with Law 4727/2020. The assessment of 6 November 2026 found no non-compliant content. If you find a problem, let us know in one of the ways given in the section “Feedback and contact information”.
Disproportionate burden. The Authority does not rely on the disproportionate-burden exemption.
Content outside the scope of the legislation.
- The two maps on the “Contact” page come from OpenStreetMap and are embedded from a third-party provider. Online maps are exempt under the law (Article 37(3) of Law 4727/2020). The address of each building is also given as text next to the map.
- The website links to external services and websites, such as the MyKataggelies app, the PosoKanei app and the website of the Consumer Ombudsman. This statement covers only the website www.aaeapk.gr.
3. Preparation of this accessibility statement
This statement was prepared on 6 November 2026.
The assessment was a self-assessment. All pages of the website, in Greek and in English, were checked on desktop and mobile screen sizes with the automated tool axe-core (version 4.14) in the Chromium browser. The check also covered keyboard-only navigation, 200 % zoom, a 320-pixel-wide screen, and increased letter and line spacing.
The assessment did not include testing with a screen reader.
4. Feedback and contact information
If you have trouble accessing content on this website, or if you want to request information that is not accessible to you, you can contact the Authority (Article 45 of Law 4727/2020):
- By email at info@aaeapk.gr.
- By phone on +30 210 3893500.
- On the 1520 line, Monday to Friday, 09:00 – 15:00.
- By post at 20 Kaningos Square, 10181 Athens.
In your message, name the page and describe the problem.
5. Enforcement procedure
If the Authority’s reply does not satisfy you, you can turn to the Greek Ombudsman (www.synigoros.gr), in accordance with Article 42(4) of Law 4727/2020.