{"id":197,"date":"2026-11-09T16:14:23","date_gmt":"2026-11-09T14:14:23","guid":{"rendered":"https:\/\/aaeapk.gr\/ypiresies\/mykataggelies\/"},"modified":"2026-11-09T16:14:23","modified_gmt":"2026-11-09T14:14:23","slug":"mykataggelies","status":"publish","type":"page","link":"https:\/\/aaeapk.gr\/en\/ypiresies\/mykataggelies\/","title":{"rendered":"MyKataggelies"},"content":{"rendered":"\t\t
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MyKataggelies is the digital platform of the Independent Authority for Market Surveillance and Consumer Protection (\u0391\u0391\u0395\u0391&\u03a0\u039a). Through this platform, you may submit a complaint concerning products, services or commercial practices.<\/p>\n\t\t\t\t\t

Your complaint may relate to purchases made in physical stores or online, fuel, energy, telecommunications, banking and insurance services, travel, or other transactions undertaken in your capacity as a consumer.<\/p>\n\t\t\n<\/div>\n\t\t\t

Submission of a Complaint<\/h2>\n\t\t
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You may report potential infringements of consumer protection legislation to the Authority, including misleading offers, defective or unsafe products, unjustified charges, or unfair commercial practices.<\/p>\n\t\t\t\t\t

Complaints may be submitted either with identification, following authentication using your personal Taxisnet credentials, or anonymously, without the need for identification.<\/p>\n\t\t\t\t\t

You may also attach relevant supporting evidence, such as documents, receipts or photographs, to substantiate your complaint.<\/p>\n\t\t\t\t\t

Upon successful submission, you will receive an official registration (protocol) number for reference purposes.<\/p>\n\t\t\n<\/div>\n

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Coming soon<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n

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On your mobile too<\/h2>\n\t\t
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MyKataggelies is also available as an app for iOS and Android<\/strong>.<\/p>\n\t\t

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Coming soon<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n

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We created MyKataggelies so you can report problems in the market to us promptly and we can take action to protect you.<\/p>\n\t\t\t\t\t

Together for a market that respects consumers<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":196,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-197","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/pages\/197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/comments?post=197"}],"version-history":[{"count":0,"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/pages\/197\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/pages\/196"}],"wp:attachment":[{"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/media?parent=197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}