{"id":189,"date":"2026-11-09T16:14:22","date_gmt":"2026-11-09T14:14:22","guid":{"rendered":"https:\/\/aaeapk.gr\/i-arxi-2\/"},"modified":"2026-11-09T16:14:22","modified_gmt":"2026-11-09T14:14:22","slug":"i-arxi","status":"publish","type":"page","link":"https:\/\/aaeapk.gr\/en\/i-arxi\/","title":{"rendered":"The Authority"},"content":{"rendered":"\t\t
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Mission and Role of the Authority<\/h2>\n\t\t
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Protecting and empowering consumers. Working towards a healthy, competitive market and an environment that supports entrepreneurship.<\/p>\n\t\t\t\t\t

As a single, independent institution, the Authority brings together market surveillance, enforcement of consumer protection legislation, out-of-court dispute resolution, and consumer information and education. Our aim is to make consumer protection a tangible part of citizens\u2019 everyday lives.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n

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How we fulfil our mission<\/h2>\n\t\t
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Preventing and addressing infringements.<\/strong> We monitor both physical and online markets, use market data and complaints to carry out targeted inspections, and impose the administrative sanctions provided for by law.<\/p>\n\t\t\n<\/div>\n

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Resolving consumer disputes.<\/strong> Through the Consumer Ombudsman, we mediate between consumers and businesses to help resolve disputes amicably, without going to court.<\/p>\n\t\t\n<\/div>\n

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Empowering consumers to make informed choices and exercise their rights.<\/strong> Through practical information, education and digital tools, we help consumers understand their rights, recognise misleading practices and make informed choices.<\/p>\n\t\t\n<\/div>\n

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Promoting transparency and compliance.<\/strong> By providing clear guidance and applying the rules consistently, we help create a trustworthy trading environment that also supports law-abiding businesses.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n

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The Authority operates in accordance with the principles of independence, impartiality, objectivity, integrity, proportionality, equal treatment, good administration, effectiveness, transparency, accountability, consumer protection, legal certainty and evidence-based decision-making.<\/p>\n\t\t\t\t\t

Our success is measured by real-world outcomes: the risks we prevent, the problems we help resolve and the trust we build in the market.<\/strong><\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-189","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/pages\/189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/comments?post=189"}],"version-history":[{"count":0,"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/pages\/189\/revisions"}],"wp:attachment":[{"href":"https:\/\/aaeapk.gr\/en\/wp-json\/wp\/v2\/media?parent=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}